關于電話英語溝通對話
隨著中國的對外交流的日趨頻繁,對英語人才的需求增加,培養(yǎng)學生的英語口語能力顯得尤其重要,這是社會發(fā)展的要求,也是學生終身發(fā)展的需要。小編精心收集了關于電話英語溝通對話,供大家欣賞學習!
關于電話英語溝通對話1
是關于我的賬單的問題I need to talk about my bill
A:Hello. Can I help you?
您好。我能幫您什么?
B:I need to talk with someone about my bill.
是關于我的賬單的問題。
A:Okay. Hold on the line. James will be with you in just a moment.
好的。請稍等。詹姆斯會來解決您的問題。
B:Thanks.
謝謝。
C:Hi, this is James in customer sevice. What can I do for you?
您好,我是客戶服務部的詹姆斯。我能為您做什么?
A:Hi, James. The bill I received yesterday for my home cable TV service is wrong.你好,詹姆斯。昨天我收到了有線電視的賬單,但是賬單有錯誤。
C:What’s your account number?
您的賬號是什么?
A:200508.
200508.
C:Okay. The regular monthly charge should be .
每月的費用應該是65美元。
A:Right. But yesterday I got a bill for .
對的,但是賬單上是85美元。
C:The cable TV company charged you an extra because of your late payments for the last two months.
有線電視公司額外收了您20美元,是因為您前兩個月的賬單付晚了。
A:Oh, I see. Thanks.
哦,是這樣啊。謝謝。
關于電話英語溝通對話2
Dialing a Wrong Number
Frank:Hello!
Jane:Is Patti there?
Frank:I’m sorry, I’m afraid you’ve dialed the wrong number. There is no Patti here。
Jane:Wrong number? Are you sure? I called yesterday and she was there。
Frank:I’m sure you have the wrong number. This one has been my number for more than 20 years。
Jane:That’s impossible. I remember the number clearly. Isn’t this 763-4565?
Frank:No, it isn’t. It’s 736-4565. It seems you’ve misdialed。
Jane:Really? I’m so sorry I bothered you. I’ll try again。
Frank:That’s all right. This sort of thing happens all the time to everyone。
Jane:Yeah, I guess it does. Sorry again for bothering you。
Frank:No worries。
關于電話英語溝通對話3
Frank:This is Frank speaking. May I ask who is calling?
Jane:This is Jane. I would like to speak with Mr. Wang, please。
Frank:I’m sorry, he’s not here at the moment. He’s gone to the International Business Center。
Jane:When do you expect him back?
Frank:I’m not sure. He didn’t say when he’d return. If you’d like, you can leave him a message, and he’ll get back to you the moment he’s free。
Jane:Yes, thank you. When he gets back, please let him know that Jane called and I need him to call me back。
Frank:Does he have your number?
Jane:Yes, he does. But I’ll give it to you again, 5-2-6-4-4-5-3-6.
Frank:That was 5-2-6-4-4-5-3-6, right?
Jane:Yes. Thank you very much。
Frank:You’re welcome。
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