關(guān)于售后英語(yǔ)對(duì)話閱讀
關(guān)于售后英語(yǔ)對(duì)話閱讀
售后服務(wù)(After-sales service)售后服務(wù),是指生產(chǎn)企業(yè)、經(jīng)銷商把產(chǎn)品(或服務(wù))銷售給消費(fèi)者之后,為消費(fèi)者提供的一系列服務(wù),包括產(chǎn)品介紹、送貨、安裝、調(diào)試等。學(xué)習(xí)啦小編整理了關(guān)于售后英語(yǔ)對(duì)話，歡迎閱讀!
關(guān)于售后英語(yǔ)對(duì)話一
Seller: Can I help you?
Steven: I'd like to have a look at your air conditioners. Hum, this one looks pretty good.
Seller: Yes, it's this summer's best-seller.
Steven: And what about your customer service?
Seller: We provide free delivery and installation.
Steven: How long is the warranty?
Seller: It is two-year and covers parts and service.
Steven: Very good. I'll take it.
賣家：您需要點(diǎn)兒什么?
史蒂文：我想看看空調(diào)。嗯，這個(gè)看起來(lái)不錯(cuò)。
賣家：是啊，今年夏天這款很暢銷。
史蒂文：售后服務(wù)怎么樣啊?
賣家：我們提供免費(fèi)運(yùn)輸和安裝。
史蒂文：保修多長(zhǎng)時(shí)間?
賣家：保修期兩年，包括提供零部件和免費(fèi)維修。
史蒂文：很不錯(cuò)，我買(mǎi)下了。
關(guān)于售后英語(yǔ)對(duì)話二
A: What about our claim?
B: Our shopping manager is looking into it.
A: When will we hear something from him?
B: Oh, in just two day or three, I think.
C: Here is the final settlement for your claim.
A: Thanks, we appreciate the so fast work.
C: We hope we won't have this kind of problem again.
A: That goes for us too.
A:我們的賠償怎么樣啦?
B:我們的貨運(yùn)經(jīng)理正在調(diào)查這件事。
A:什么時(shí)候會(huì)有消息呢?
B:哦，我想就這兩三天吧。
C:你的賠償問(wèn)題終于解決了。
A:謝謝你們這么快就辦好了。
C:我們希望不會(huì)再有這樣的事情發(fā)生了。
A:我們也是這么希望的。
關(guān)于售后英語(yǔ)對(duì)話三
A: Here is your bill. Please pay at the cashier's desk. Here are the invoice and guarantee. Please keep them careful-ly. If something does go wrong with the refrigerator, this guarantee will provide you with free service and parts.
B: Good. When will the guarantee expire?
A: It's good for two year. Our service branches are all over the city. You may go to the nearest one to register it with-in a month. And your information will be stored in the computer.
B: It is very expensive to pay for repairing after the expiration of the guarantee, isn't it?
A: No, we charge for the replacement parts only. But judging from our past sales, I'd say you have little need to call on our guarantee. You'll find this product extremely strong and dependable.
B: That would be fine. Thank you.
A:這是您的賬單，請(qǐng)去收銀臺(tái)付款。這是發(fā)票和保修單，請(qǐng)保管好。萬(wàn)一冰箱出了毛病，您憑保修單可享受免費(fèi)維修服務(wù)。
B:很好。保修單什么時(shí)候過(guò)期?
A:有效期為兩年。全市都有我們的維修點(diǎn)，1個(gè)月內(nèi)請(qǐng)到附近的維修點(diǎn)辦理維修手續(xù)。您的資料將儲(chǔ)存在電腦里。
B:保修期過(guò)了以后。維修費(fèi)貴嗎?
A:不貴，我們只收取零件費(fèi)。但從過(guò)去我們所售出的產(chǎn)品來(lái)看，您倒不需要擔(dān)心修理問(wèn)題，您會(huì)發(fā)現(xiàn)這種產(chǎn)品是非常耐用和可靠的。
B:那很好，謝謝你。
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