如何用英語(yǔ)打電話取消預(yù)訂好的房間
有預(yù)定就會(huì)有取消,下面這段酒店電話英語(yǔ)情景對(duì)話中,客人打電話到客房部取消已經(jīng)預(yù)定好的酒店。
C:Room Reservations.May i help you,madam?
客房預(yù)定。需要我?guī)兔?,夫?
G:I'd like to cancel a reservation.
我想取消預(yù)訂。
C:In whose name was the reservation?
是用誰(shuí)的名字預(yù)定的?
G:Jack Bruder.
杰克布魯?shù)聽(tīng)?/p>
C:How do you spell that,please?
怎么拼寫(xiě)呢?
G:B-r-u-d-e-r.
B-r-u-d-e-r.
C:What was the date of the reservation?
預(yù)訂的日期是什么呢?
G:From October 2nd for 3 nights.
從10月2日開(kāi)始起,3晚
C:Excuse me, but is the reservation for you?
對(duì)不起,是為您預(yù)定的?
G:No,it's for my friend.
不,是給我朋友訂的
C:May i have your name and phone number ,please?
能告訴我你的名字和電話嗎?
G:Yes,it's Mary Calson and my number is 365-7071.
恩,我叫瑪麗,我的電話是365-7071
C:Thank you ,ma'am.I'll cancel Mr.Bruder's reservation from October 2nd for 3 nights.My name is Jason and we look forward to another chance to serve you.
謝謝你太太我們將取消布魯特爾從10月2號(hào)起三晚的預(yù)定,我的名字叫杰桑,期望下次有機(jī)會(huì)為您服務(wù)。