購物實(shí)用英語口語:銀行卡有問題
大家好,我是豆子!今天我寫了關(guān)于購物時(shí)卡有問題,打電話給銀行的對話,讓我們一起來看看吧!
Hello, my dear friends! How are you doing today? Today, I drafted a short conversation about fix problems of debit card by calling to the bank.
A: Hi, ABC Bank Service Department, how can I help you?
你好ABC銀行客服,您有什么問題?
B: Hi, there is something wrong with my debit card.
你好,我的儲蓄卡有點(diǎn)問題。
A: Ok, may I verify your information?
好的,我先核對您的信息可以嗎?
B: Sure, my name is Kim Spencer.
好的,報(bào)名字!
A: What is your address and phone number in our record?
我們記錄里您的地址和電話。
B: The address is No.66 Shaw Street, East Lansing, MI 48825. My phone number is 123-456-7890.
分別報(bào),(都是我編的!)
A: Ok, Ms. Spencer, what is your problem.
好的,您的問題是什么?
B: I am shopping right now. I just paid for my jacket, but the transaction was declined, and I am pretty sure I have enough money in my bank account.
我正在購物,我剛要給一個(gè)夾克付錢,但是交易被拒絕了,我很確定我的賬戶里有足夠的錢。
A: Ok, Let me check. Hold on, please.
行,我給您查查,等一下!
B: Sure.
好的。
A: So, the record shows that you had several transactions this afternoon, and there was one transaction declined.
好的,記錄顯示您下午買了好幾樣,然后有一個(gè)被拒絕了。
B: Yes, I am in outlets today, so I bought some clothes.
是的,我在奧特萊斯買東西,買了幾件衣服。
A: I got it, it was declined because the abnormal transaction behavior. To avoid fraud, your account was locked. You want to authorize this transaction, right?
明白,被拒是因?yàn)槟憬裉熨徫锔綍r(shí)不太一樣(意思就是你平時(shí)不花這么多錢買買買!)為了防止詐騙,您的賬戶被鎖定了,所以你要授權(quán)這個(gè)交易對嗎?
B: Yes, please!
是的。
A: Ok, it is processed to unlock, you may continue to finish your transaction right now.
解鎖處理好了,您可以繼續(xù)購物了。
B: Thank you very much! I appreciate your help.
太感謝了, 感激你的幫助
A: You are welcome, have a nice day.
別客氣,祝您今天愉快。
A: You too!
你也是!
公眾號:跟著豆子學(xué)口語
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