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客服英文個(gè)人簡(jiǎn)歷模板范文

時(shí)間: 大富20 分享

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  客服個(gè)人英文版簡(jiǎn)歷范文(一)

  CUSTOMER SERVICE REPRESENTATIVE(Sales)

  Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

  SUMMARY OF QUALIFICATIONS

  Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling sales territory development.

  Consistently met/exceeded sales goals instituted sales programs;sales increased from $8 to $25 million.

  Thorough knowledge of management production;assure timely accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules monitoring delivery personnel.

  Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments inventory control.

  Exceptional communication/interpersonal organizational skills.

  EXPERIENCE

  1989-Present OXBRIDGE,INC.

  Interface with merchandising personnel,at all levels,and provide technical information on company products services.

  Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.

  Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.

  Coordinate delivery schedules monitor delivery personnel.

  Organize promotional demonstration activities for home Hew York marketing office.

  Respond to resolve customer complaints.

  Manage office operations produce correspondence.

  Control stock conduct purchasing procedures.

  Assist sales department in establishing client base/sales territories.

  EDUCATION

  1993-Present PROPHET JUNIOR COLLEGE

  Associate Degree Program

  Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers English Composition.

  Notice

  Background summary accentuates candidate's acquired professional skills impressive track record.

  Listing relevant courses adds weight to candidate's educational credentials.

  客服個(gè)人英文版簡(jiǎn)歷范文(二)

  Anny Smith

  D-90, 25th Street

  Clewiston, FL, 0510

  Cell: (123) 459 9784

  Email: smith.xuexilai.com

  Career Profile:

  To get a position as a Customer Care Officer where my skills of handling customers will be utilized for the growth and development of the organization.

  Professional strengths:

  Possess seven years of experience in customer service

  In-depth knowledge of basic operating systems

  Flexible, attention to detail and ability to learn quickly

  Possess excellent listening and responding skills

  Ability to handle multiple tasks and solve customer queries efficiently

  Possess good sales and customer service skills

  Excellent administrative and organizational skills

  Ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues

  Highly initiative to manage a busy workload without close supervision

  Ability to build and maintain good relationship with customer

  Educational Summary and Certifications:

  Bachelor's degree in English from Daffodils Arts College in the year 19XX

  Master's degree in English Language from university of XYZ in the year 19XX

  Certification course in Communication skills from soft skills training center in the year 19XX

  Professional Experience:

  ABC Business Center Inc, State

  20XX till date

  Customer Care Officer

  Responsible for dealing with customer relevant queries, complaints and request for information on products and services

  Assigned the tasks of recording all communications between various parties

  Handled the tasks of drafting documents as requested by Customer Care Manager

  Prepared daily, weekly and monthly statistical reports

  Responsible for generating ideas on ways to resolve problems and serve customers in a better way

  Confirmed customer understanding of the solution and provided extra customer education as required

  Techno Global Center Co Inc, State

  20XX till date

  Customer Care Officer

  Assigned the tasks of processing customer orders as well as provides details about the products and services to customers

  Handled the responsibilities of designing activities to improve business performance and customer satisfaction

  Conducted needs-based selling by using non-scripted probing techniques to find customer requirements

  Communicates effectively with teams in the program to ensure quality and timely expedition of customer requests

  Handled the tasks of preparing customer correspondence and updating customer files

  Assigned the tasks of responding to customer queries and concerns regarding product and services of the organization

  Areas of Interest:

  To apply my comprehensive customer service skills to meet the goals and objectives of the organization

  To increase the sales and service of the organization by applying my excellent negotiation and customer service skills

  Personal Details:

  Name: Anny Smith

  Date of Birth: XX/XX/19XX

  Employment Status: Full time

  Relationship status: Married

  Reference:

  Mr. Charlie Smith

  Senior Customer Care Officer

  Lopez Associates Co Inc, State

  Cell: 123-589-3655

  Email: xuexila.com

  客服個(gè)人英文版簡(jiǎn)歷范文(三)

  Annie Smith

  69 N. Grant Street, Mid Lake City, California 84301

  Cell :( 988) 598-1331

  Email:xuexila.com

  Career Objectives:To gain the position of a Customer Service Billing Administrator where my skills and experience will contribute towards the growth of the organization.

  Core Competencies:

  Good knowledge of mathematics that can handle complex billing tasks

  Excellent analytical and problem solving skills

  Proficient in computer applications like Excel, Word and Outlook

  Excellent interpersonal and communication skills

  Ability to handle multiple tasks and meet deadlines

  Proficient in handling tasks independently as well as a part of the billing team

  Ability to handle sensitive and private information in a professional manner

  Educational Qualifications:

  Bachelor's degree in Mathematics from University of California in the year 2003

  Work History:

  Organization: CF Engineering Groups, California

  Duration: March 2005 till date

  Designation: Customer Service Billing Administrator

  Responsible for processing the organization billing through a weekly cycle in the Deltek FMS database

  Handles the tasks of supervising and monitoring every stage of processing invoice

  Performs responsibility like issuing various reports and other administrative tasks like filing and copying and updates the same to the billing manager

  Produces invoices as well as distributes and mails the invoices to the concerned person

  Handles tasks like Issuing and Processing Billing Reports

  Responsible for Data Entry of time sheets, and expenses on a daily basis

  Assist department in handling day-to-day functions on areas of billing

  Organization: NKOI Group Co Inc, California

  Duration: January 2004 to February 2005

  Designation: Billing Administrator

  Perform tasks like maintaining records for management reports and inventories of supplies required

  Handles the charge of making proper calculations of the charges for jobs performed as well as maintains some billing logs

  Reviews the invoices for general cost charging errors

  Coordinates as well as responds to all service calls required by customer

  Performs filing duties in accordance with the specific request

  Responsible for handling day-to-day clerical duties like typing, filing and handling mails

  Personal Details:

  Name: Annie Smith

  Date of Birth: 15/03/1978

  Employment Status: Full time

  Relationship status: Married

  Reference:

  Mr. Charlie Smith

  Customer Service Billing Head

  Lopez Associates Co Inc, California

  Cell: 123-589-3655

  Email: xuexila.com

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